Please note your date is not confirmed until your booking fee is received!

The amount of booking fee will be required will be 50% of the total. The fee reserves our services for your even, and any items hired. {Please refer to your contract}.

The final payment is due 12 weeks before your event date, and will include a £100 security deposit for rental props. Your deposit will be refunded within 7 days one all rental items have been returned and received.

Cancellation prior to 12 weeks will incur the total of the original booking fee, cancellations later than 23 weeks will incur the full cost.

We require a deposit in the unlikely event of missing or damaged goods. Please note that you are renting the goods from Pamella Dunn unless otherwise stated and our contract is with you. If you are having your goods delivered and collected from your venue. e.g. a hotel. Then it is your responsibility to ensure that the goods are packed ready for us to collect.

Please provide us with details of your venue contact and will arrange delivery and collection on your behalf. Please contact us immediately should there be any loss or damage, as in most cases we will be able to help. Only when there is no other option will we charge for replacement of an item.

We strongly advice taking out insurance.

Mileage, where not included in your package, the charge is £1 per mile, one way from LS1 if outside a 20-mile radius.

  1. All items remain the property of Pamella Dunn
  2. During the period of hire, The Hirer shall be solely responsible for the hired goods and insuring the goods.
  3. Pamella Dunn shall not be responsible for any injury or damaged caused to persons or property arising from our goods under hire.
  4. The contract for the hired of goods is between Pamella Dunn and the hirer, not the venue unless goods are being hired directly by the venue. It is the hires responsibility to ensure that the venue is clearly instructed so that the terms and constructions are met. It is then the responsibility of the hirer to reclaim any of these costs from the venue if the venue was at fault.
  5. A Refundable Security Deposit is payable in addition to the hire charges, to cover loss or damage to hired goods.
  6. Loss or damage to hired goods will be charged at full replacement value inclusive of VAT/
  7. The hire period is for three days, delivery and collection times and dates will be confirmed at the time of booking.
  8. In no circumstances shall our liability to you exceeds the value of the invoice.
  9. Permission should be sought from the venues as to the suitability of rented items.